4pointdesign
Example Street 12, 1012 AB Amsterdam, Netherlands

FAQ

Clear answers about digital delivery, scope, and payments.

Frequently asked

Clear answers to reduce misunderstandings and chargebacks.

Is this a digital service?
Yes. Deliverables are provided digitally by email or secure download.
Do you offer refunds?
Please review our Refund Policy. Refund eligibility depends on project stage and delivery status.
When do you start after payment?
We confirm requirements within 1–2 business days and schedule delivery.
How do you communicate?
Support is primarily via email. Calls are available as an add-on.
Do you store payment data?
No. Card details are handled securely by the payment processor.

What you can expect

Designed to minimize misunderstandings and keep delivery clean.

Revisions
Included revision rounds per package.
Support
Email-based support with response targets.
Delivery
Digital handover with summary and next steps.
Scope clarity
Deliverables are listed and confirmed before execution.
Payments
Secure processing. We do not store card details.

Ready to start?

Prefer a custom scope? Build a package in minutes.